At travelwithhsq.com, we value transparency and customer satisfaction. Our refund and cancellation policies ensure clarity and fairness for all travelers.
Cancellation Requests
All cancellations must be submitted via email or through our website contact form.
The date of cancellation is considered the date we receive your request.
Refund Policy
Full Refund: Cancellation made 14 days or more before the travel date.
Partial Refund: Cancellation made 7–13 days before travel → 50% refund.
Non-Refundable: Cancellation made less than 7 days before travel → no refund.
Package Changes
Customers can request changes to the travel package (dates, number of travelers) depending on availability.
Any additional costs due to changes will be communicated and approved before confirmation.
Exceptional Circumstances
Refunds may not be available in cases of natural disasters, political unrest, pandemics, or other force majeure events.
travelwithhsq.com will assist in rescheduling packages in such cases where possible.
Payment Disputes
Any disputes regarding payment or refunds must be reported within 7 days of the transaction.
We reserve the right to verify transactions and request supporting documentation.
Contact:
Email: info@travelwithhsq.com