At travelwithhsq.com, we value transparency and customer satisfaction. Our refund and cancellation policies ensure clarity and fairness for all travelers.

Cancellation Requests

  • All cancellations must be submitted via email or through our website contact form.

  • The date of cancellation is considered the date we receive your request.

Refund Policy

  • Full Refund: Cancellation made 14 days or more before the travel date.

  • Partial Refund: Cancellation made 7–13 days before travel → 50% refund.

  • Non-Refundable: Cancellation made less than 7 days before travel → no refund.

Package Changes

  • Customers can request changes to the travel package (dates, number of travelers) depending on availability.

  • Any additional costs due to changes will be communicated and approved before confirmation.

Exceptional Circumstances

  • Refunds may not be available in cases of natural disasters, political unrest, pandemics, or other force majeure events.

  • travelwithhsq.com will assist in rescheduling packages in such cases where possible.

Payment Disputes

  • Any disputes regarding payment or refunds must be reported within 7 days of the transaction.

  • We reserve the right to verify transactions and request supporting documentation.

Contact:
Email: info@travelwithhsq.com